Privacy Policy

September 2026

1. Introduction

File Arbor ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our desktop application and website.

2. Information We Collect

Desktop Application

The File Arbor desktop application operates 100% locally on your computer. We do not collect, store, or transmit any information about your files. All file organization happens entirely on your device.

Website & License Management

When you create an account or purchase a license, we collect:

  • Email address
  • Name (optional)
  • Payment information (processed by Polar.sh)
  • Hardware ID for license activation

3. How We Use Your Information

We use the information we collect to:

  • Create and manage your account
  • Process license purchases
  • Verify license activations
  • Send important updates about your license
  • Provide customer support

4. Data Security

We implement appropriate security measures to protect your personal information. Your password is hashed, and all data is transmitted over encrypted connections.

5. Third-Party Services

We use the following third-party services:

  • Polar.sh for payment processing
  • Google OAuth for authentication (optional)
  • Google Analytics for anonymous website statistics
  • Microsoft Clarity for anonymous usage analytics (heatmaps and session recordings)

6. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your account and data
  • Export your data

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].