Question 1

Is my data safe?

Accepted Answer

Absolutely. File Arbor runs 100% locally on your computer. Your files are never uploaded anywhere, and we don't collect any data about your files or usage.

Question 2

Does it work offline?

Accepted Answer

Yes! File Arbor works completely offline. The only time an internet connection is needed is for license activation (Pro version) and checking for updates.

Question 3

What platforms are supported?

Accepted Answer

File Arbor is available for Windows (10 and 11) and macOS (10.15 Catalina and later). Linux support is planned for a future release.

Question 4

Can I get a refund?

Accepted Answer

Yes, we offer a 30-day money-back guarantee. If you're not satisfied with File Arbor Pro, contact us for a full refund.

Question 5

How do I activate Pro?

Accepted Answer

After purchase, you'll receive a license key via email. Open File Arbor, go to Settings → License, enter your key, and click Activate.

Question 6

Can I transfer my license?

Accepted Answer

Yes. You can deactivate your license from one device and activate it on another. Each license supports one active device at a time.

Question 7

Can File Arbor run scripts or custom commands?

Accepted Answer

Yes. File Arbor Pro can run a shell command or script as a rule action, once per matching file, with variables for the file path, name, and folder. It works on both Windows and macOS — the same ground Hazel's shell script action covers.

Question 8

Can it automatically delete old files?

Accepted Answer

Yes. A rule can match files by age and remove them. Move to Recycle Bin is on the free plan for safe, recoverable cleanup, and Delete permanently (Pro) frees disk space right away. You can run either on a schedule.

Question 9

Is there a log of what File Arbor did?

Accepted Answer

Yes. The Action History records every move, rename, delete, and command run, with the rule that acted and the timestamp. Reversible actions like moves and renames can be undone straight from the history.

Simple, transparent pricing

Free

Pro

Frequently asked questions